The Results section allows you to view and analyze the responses to surveys. You can also export the results for more flexibility.
Access the responses of a survey
View the responses to the questions, as well as the performance data of the survey.
- Access the list of Surveys via the main navigation.
- Go to the survey detail page.
- Click on the Results tab.
- View responses and performance data.
Filter responses by time period
Filter responses to questions, as well as survey performance data (number of responses, response rate, etc.), by specific time periods.
- Access the list of Surveys via the main navigation.
- Go to the survey detail page.
- Click on the Results tab.
- Filter results using predefined time periods (12 months, 6 months, 30 days, etc.), or filter by specifying a period with specific dates.
Filter responses by cohorts
Target your results based on the response of a group of people to the same question, for matrix, multiple choice and drop down list question type.
- Access the list of Surveys via the main navigation.
- Go to the survey detail page.
- Click on the Results tab.
- Click on the Cohorts button
- Select one or several questions.
- Select an answer.
Select the answers for which you wish to display the answers
- Access the list of Surveys via the main navigation.
- Go to the survey detail page.
- Click on the Results tab.
- Click on Filters.
- Use the Question filter to select the questions you wish to include in your results.
Exclude dropout surveys
Exclude surveys respondents did not complete during the 30-day period they had to do so.
- Access the list of Surveys via the main navigation.
- Go to the survey detail page.
- Click on the Results tab.
- Click on Filters.
- Use the switch to exclude dropouts from the survey.
Custom views
Create custom views of your results and save your filter selection to re-use it easily later.
Create a view
- Access the list of Surveys via the main navigation.
- Go to the survey detail page.
- Click on the Results tab.
- Click on Filters.
- Apply the filters you need.
- Click on Save.
- Name the view and click on Save again.
The view is now available at all times from the drop-down menu located at the top of the Filters side-panel. Views are available to all contributors of the survey.
Edit a view
- In the Results tab of the survey, click on Filters.
- Select the view from the drop-down menu located at the top of the Filters side-panel.
- Change the view’s filters.
- Two saving options are available:
- Save. This option will update your existing view with the new filters you applied.
- Save as a new view. This option allows you to keep your original view while saving your current selection as a new one.
Rename or edit a view
- In the Results tab of the survey, click on Filters.
- Select the view from the drop-down menu located at the top of the Filters side-panel.
- Click on the 3-dot menu next to the view.
- Select the action you wish to perform.