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Manage collection of responses
Manage collection of responses
Martin Hudon avatar
Written by Martin Hudon
Updated over a week ago

It is possible to pause the collection of responses to a survey. This allows you to pause response collection for any length of time or for a specific period of time and prevent respondents from accessing the survey. Respondents who attempt to access a paused survey will see a message indicating that the survey is no longer available.

Pause collection

  1. Access the list of Surveys via the main navigation.

  2. Navigate to the detail page of your survey.

  3. Click on the Share tab.

  4. In the Collection of responses section, click on the Pause button.

⚠️ Warning!: Once the collection is paused, rules and reminders will also be paused.

Resume collection

  1. Access the list of Surveys via the main navigation.

  2. Navigate to the detail page of your survey.

  3. Click on the Share tab.

  4. In the Collection of responses section, click on the Resume button.

⚠️ Warning!: Once the collection is resumed, enabled rules and reminders will start to be sent again.

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