In each survey, it is possible to add collaborators, who can only see the results, or do more to collaborate.
4 levels of access are possible for collaborators:
- Can view
- Can view, can send
- Can edit
- Owner
The owner is a unique collaborator, defined at the creation of the survey/message, who is responsible for the content.
Actions | Owner | Can view | Can view, can send | Can edit |
---|---|---|---|---|
View the survey responses | ✅ | ✅ | ✅ | ✅ |
View the survey/message Preview | ✅ | ✅ | ✅ | ✅ |
Edit the survey/message | ✅ | ✅ | ||
Send the survey/message manually | ✅ | ✅ | ✅ | |
Manage sendings | ✅ | ✅ | ✅ | |
Create/modify/delete automated sending rules | ✅ | ✅ | ||
Manage invitation messages | ✅ | ✅ | ||
Add/remove collaborators from the survey and manage their access | ✅ | |||
Delete the survey/message | ✅ | |||
Archive the survey/message | ✅ | |||
Transfer the ownership of the survey/message | ✅ |
Add/invite a collaborator
You can give access to new collaborators:
1. Access the Surveys or Messages list via the main navigation. 2. Go to the survey/message detail page. 3. Click on the Access button at the top right. 4. Search for the member(s) you want to add. 5. Select the access level of the collaborator(s). 6. Click on Invite.
Request access to a survey
You can request access to a survey/message:
1. Access the Surveys or Messages list via the main navigation. 2. Search for the survey/message you would like to access in the list of surveys/messages. 3. Click on Request access.
Once you have confirmed the request for access, the owner of the questionnaire/message will receive an email stating that you would like access to their content. The owner will determine the level of access they wish to grant you (can view or can edit). You will receive an email inviting you to collaborate on the survey/message once the owner accepts your request.
Remove a collaborator's access
You can remove access from an existing collaborator:
1. Access the Surveys or Messages list via the main navigation. 2. Go to the survey detail page. 3. Click on the Access button at the top right. 4. Click on the drop-down menu to the right of the employee you wish to remove. 5. Click on Remove access. 6. Click on Done.
Changing a collaborator's access level
You can change the access level of an existing collaborator:
1. Access the Surveys or Messages list via the main navigation. 2. Go to the survey detail page. 3. Click on the Access button at the top right. 4. Click on the drop-down menu to the right of the employee you wish to change. 5. Change the access level. 6. Click on Done.
Transfer ownership
For more information on transfer of ownership, please refer to our help article on Transfer a survey's or a message's ownership.