Manage access to a survey or a message

2 min read

In each survey, it is possible to add collaborators, who can only see the results, or do more to collaborate.

4 levels of access are possible for collaborators:

  • Can view
  • Can view, can send
  • Can edit
  • Owner

The owner is a unique collaborator, defined at the creation of the survey/message, who is responsible for the content.

ActionsOwnerCan viewCan view, can sendCan edit
View the survey responses
View the survey/message Preview
Edit the survey/message
Send the survey/message manually
Manage sendings
Create/modify/delete automated sending rules
Manage invitation messages
Add/remove collaborators from the survey and manage their access
Delete the survey/message
Archive the survey/message
Transfer the ownership of the survey/message

Add/invite a collaborator

You can give access to new collaborators:

1. Access the Surveys or Messages list via the main navigation. 2. Go to the survey/message detail page. 3. Click on the Access button at the top right. 4. Search for the member(s) you want to add. 5. Select the access level of the collaborator(s). 6. Click on Invite.

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In order to add a collaborator to a survey or a message, the collaborator must first have been invited to join Lime.

Request access to a survey

You can request access to a survey/message:

1. Access the Surveys or Messages list via the main navigation. 2. Search for the survey/message you would like to access in the list of surveys/messages. 3. Click on Request access.

Once you have confirmed the request for access, the owner of the questionnaire/message will receive an email stating that you would like access to their content. The owner will determine the level of access they wish to grant you (can view or can edit). You will receive an email inviting you to collaborate on the survey/message once the owner accepts your request.

Remove a collaborator's access

You can remove access from an existing collaborator:

1. Access the Surveys or Messages list via the main navigation. 2. Go to the survey detail page. 3. Click on the Access button at the top right. 4. Click on the drop-down menu to the right of the employee you wish to remove. 5. Click on Remove access. 6. Click on Done.

Changing a collaborator's access level

You can change the access level of an existing collaborator:

1. Access the Surveys or Messages list via the main navigation. 2. Go to the survey detail page. 3. Click on the Access button at the top right. 4. Click on the drop-down menu to the right of the employee you wish to change. 5. Change the access level. 6. Click on Done.

Transfer ownership

For more information on transfer of ownership, please refer to our help article on Transfer a survey's or a message's ownership.

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