Anonymize personal identifiable information

1 min read

Respondents' text responses (open-ended responses, comments, etc.) are anonymized by default in Lime to protect the identity of the individuals involved.

Users with the appropriate permissions can de-anonymize personal identifiable information in some contexts.

Here is the list of anonymized personal identifiable information in Lime

  • First and last name
  • Health insurance number (NAM)
  • File number (hospital)
  • Social insurance number (SIN)
  • Credit card number
  • Email address
  • Telephone number
  • Street address (country, city, etc.)
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Although the anonymization algorithms are very advanced, they are not foolproof. Therefore, some answers may not be as anonymous as they should be. We encourage you to never ask your respondents for personal identifiable information in order to protect their identity, or the identity of another person.

Permanently de-anonymize responses to a question

Ideal if a question never requires anonymization.

1. Access the Surveys list via the main navigation. 2. Navigate to the survey you want to edit. 3. Click on the Edit button. 4. Click on the question you want to edit. 5. Enable/disable anonymization using the switch (text response, comment or other choice). 6. Save the question.

De-anonymize the answers to a question temporarily

Ideal for reading the answers of a single anonymized question.

1. Access the Surveys list via the main navigation. 2. Navigate to the survey you want to edit. 3. Click on the Responses tab. 4. Navigate to the question you wish to de-anonymize. 5. Enable/disable anonymization using the switch.

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