Skip logic on questions
Updated over a week ago

Skip logic allows you to specify which question the user should be redirected to after answering a question. This option allows you to reduce the length of your surveys and present your respondents with only relevant questions based on their choice. It is also a great way to segment your respondents and make their experience as simple as possible.


Define a destination question (always jump to)

In all question types, it is possible to specify which question the user should be redirected to after answering a question.

  1. Access the list of Surveys via the main navigation.

  2. Navigate to the survey you want to modify.

  3. Click on the Edit survey button.

  4. Click on the question to be modified.

  5. Click on the Skip logic tab

  6. Select the destination question in the Always jump to section. It is also possible to select the End of survey. In this case, the user will not have to answer any other questions and their answers will be submitted automatically.


Create a skip logic

Each rule contains one or more conditions, which define which question the user should be redirected to depending on the answer provided. This option is available for multiple choices only, in "single answer" mode.

  1. Access the list of Surveys via the main navigation.

  2. Navigate to the survey you want to modify.

  3. Click on the Edit survey button.

  4. Click on the question to be modified.

  5. Click on the Skip logic tab.

  6. Click on Add a rule.

  7. In the When the answer to this question is section, select the answer choice(s) that will trigger the condition. One of these must be selected by the user to activate the rule.

  8. For this same rule, select the destination question in the Then jump to section. It is also possible to select the End of survey. In this case, the user will not have to answer any more questions and their answers will be submitted automatically.

  9. In the In ALL other cases jump to section, choose a destination question in case the user chooses another choice than those previously defined.

  10. Click on the Save button.

The answer choices can only be used once in the entire set of rules. When all choices have been used, the Add a condition, Add a rule, and In All other cases, jump to buttons disappear.

When adding a rule, the Always jump to option changes to In ALL other cases jump to, which allows a destination question to be set if the user answers something other than the choices defined in one of the rules.


Delete a skip logic

This option is available for multiple choices only, in "single answer" mode.

  1. Access the list of Surveys via the main navigation.

  2. Navigate to the survey you want to modify.

  3. Click on the Edit survey button.

  4. Click on the question to be modified.

  5. Click on the Skip logic tab.

  6. Click on Delete this rule.

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